Contact Us

Last updated: October 9, 2026

For questions about products, orders, payments, shipping, returns, refunds, or general support, contact us using the information below.

Customer Support

For questions about an existing order, please include your name, order number, and the email address used during checkout.

Support Hours

  • Monday to Friday: 9:00 AM–5:00 PM Central Time (CT)
  • Saturday, Sunday, and public holidays: Closed

We aim to respond within 12 hours during customer-service days.

Business Information

  • Business name: Cartlino
  • Legal company name: Cartlino LLC
  • Legal form: Limited liability company (LLC)
  • Registered address: 615 NW Naito Pkwy, Suite 313, Portland, OR 97209, United States
  • State of registration: Oregon, United States
  • Website: cartlino.us

The registered business address is not necessarily the return address. The authorized return address is provided by email after a return request has been reviewed.

Never send complete card numbers, card security codes, bank PINs, passwords, or other sensitive payment credentials by email or through the contact form.